Counseling and Support Services for Youth (CASSY)

Type: Full-Time

County: San Mateo and Santa Clara

Agency: Counseling and Support Services for Youth (CASSY)

Agency Description:

Counseling and Support Services for Youth (CASSY) provides a mental health safety net for over 70,000 students at 55+ schools in San Mateo and Santa Clara Counties. We support students’ social and emotional well-being through crisis intervention, ongoing counseling and proactive mental health education. All services are free to the student and their parents. CASSY is school-based, so there are no cost, transportation, or insurance barriers to prevent students from getting the help they need. CASSY has proven that when you put highly qualified, postgraduate therapists on a school campus, students will come in and get help. In fact, 20-25% of the entire student body will come in.

Being school-based is absolutely the key. By removing the social and emotional obstacles that make it difficult to focus on academics, we give young people a chance to get the most out of the educational opportunities that are provided to them. When we improve students’ social and emotional well-being, academic achievement tends to follow.
Founded in 2009, CASSY is a nonprofit agency with a $4.3 million annual budget and 70 employees. Our mission is to de-stigmatize mental health services and make supporting students’ social and emotional well-being the norm in our local schools. We imagine a world where all kids get the social and emotional support they need to be successful in school and in life. At the same time, we understand that creating such a utopia will take a serious commitment from our schools, financial support from our communities, and tireless work by our therapists day in and day out.



CASSY seeks a dynamic and passionate Executive Director to lead the organization into the future. Reporting to a community-based Board of Directors, the Executive Director is responsible for both strategic leadership and day-to-day operations of the organization. Working with the Board and staff, the Executive Director will be responsible for identifying the resources necessary to sustain and expand CASSY’s work and will serve as an ambassador for the organization throughout the community. This is an exciting opportunity for a committed professional to lead an organization with a stable infrastructure and a financial model that includes both philanthropic support and earned revenue, to even greater levels of impact in the future.

Specifically, the Executive Director will be responsible for the following:

Strategic Organizational Leadership

  • Lead the process for planning, implementing and evaluating short- and long-range strategy and goals, ensuring that future growth reflects the mission and values of the organization.

  • Lead by example and recruit, train, and empower a strong staff team.

  • Encourage and model a positive and healthy organizational culture by forming strong relationships with the team and promoting work/life balance.

  • Ensure CASSY’s sustainability through thoughtful and realistic budget planning and monitoring. Regularly evaluate internal systems, policies and procedures for efficiency and effectiveness.

  • Ensure that there are effective systems for tracking and evaluating vital information in place.

  • Establish and cultivate new and ongoing partnerships with school districts.

Fund Development and Community Relations

  • Develop and implement a fund development plan including school partners (earned revenue), foundations, and public support.

  • Manage the development of compelling, accurate and timely funding proposals and reports.

  • Provide leadership and planning for donor and marketing events.

  • Serve as a credible and inspirational presence for CASSY in the community.

  • Maintain relationships and collaborations with appropriate community stakeholders to build a strong awareness of the mental health needs of youth and the organization’s role in serving those needs.

  • Direct branding and communication strategies that ensure the visibility of CASSY among targeted stakeholders and constituents.

  • Guide messaging regarding mental health and CASSY’s impact through the agency’s website, social media, year-end reports, donor and promotional materials.

Program Oversight

  • Manage programs and services consistent with the mission, values and goals of the organization.

  • Ensure ongoing evaluation of best practices and lessons learned from growth efforts as a basis of informing evolving processes and partnerships.

  • Guide outcome data collection in line with agency goals and contract requirements.

  • Maintain positive relations with partner agencies and agency stakeholders.

Partnership with the Board of Directors

  • Provide the Board of Directors with adequate information to reach strategic decisions and to formulate necessary policies.

  • Ensure effective communications and linkages between Board and staff.

  • Successfully involve the Board in fundraising activities as relevant.

  • Assist the Board in identifying, recruiting, and utilizing Board members with the essential skills to support the mission and vision.

  • Assist the members of the Board in their roles and responsibilities by providing support, education and leadership.


The ideal candidate will be an experienced leader who brings deep experience in organizational leadership as well as a dedication to CASSY’s mission. With a background in mental health, education or other relevant field, the ideal candidate will bring strong financial management skills and a demonstrated ability to identify and secure funds for their organization. With an ability to build, cultivate and manage relationships with key external partners, including school districts and funders, they will model the organization’s values in all interactions and always keep the needs of students top of mind. The ideal candidate will demonstrate an ability to motivate and inspire staff to achieve ambitious goals and to blend effective business practices and an entrepreneurial spirit in support of the organization’s mission.

The ideal candidate will have the following personal competencies and characteristics:

  • Experience in a senior management or executive role in a nonprofit organization of similar size and scope and demonstrated ability to think strategically, plan and execute.

  • Ability to attract, develop, retain, motivate and lead the staff while maintaining a high level of performance and a leadership style that is both strong and empathetic and respects the intensity of the day-to-day work.

  • Ability to conceptualize, communicate, and lead the organization to a shared vision.

  • Financial and/or business management experience at an organization with comparable revenue streams and budget.

  • Experience raising revenue to support an organization’s activities and an ability to effectively represent CASSY and its programs and clients with diverse stakeholders in the community.

  • Background in the mental health or educational fields.

  • Exceptional communication skills including writing, speaking, meeting facilitation, and consensus building.

  • Understanding and respect for vulnerable populations with diverse cultural, economic, educational and vocational backgrounds.

  • Ability to build relationships and work effectively both internally and externally.

  • Familiarity with school districts and/or contract negotiations a plus.

  • Bachelor’s Degree required; master’s degree strongly preferred.

How To Apply

CASSY is an equal opportunity employer. It is the policy of CASSY not to discriminate against any employee or applicant in any aspect of the employment relationship, including, but not limited to, matters of hiring, training, termination, compensation, terms, conditions, and privileges of employment on the basis of race, religious creed, color, national origin, ancestry, physical and mental disability or handicap, medical condition (as defined under California law), sex or gender (which includes gender identity, pregnancy, childbirth, or related medical conditions), age, sexual orientation, genetic information or characteristics (or those of a family member), status as a victim of domestic violence, sexual assault, or stalking, family status, marital status, military and veteran status, taking or requesting statutorily protected leave, or any other basis of the applicant or employee protected by law. In addition, CASSY prohibits the harassment of any individual on any of the bases listed above or any other characteristics protected under federal, state, or local laws.

At Koya, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team, our clients, and the communities we serve. Koya is an equal opportunity employer fully committed to creating an environment and team that represents a variety of backgrounds, perspectives, styles, and experiences.

We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.

Koya does not discriminate on the basis of race, color, national origin, religion, sex, disability, age, sexual orientation, military status, veteran status, genetic information, gender identity, or any other characteristic protected by applicable federal, state, or local law.

Koya Leadership Partners is a retained executive search and human capital consulting firm that partners exclusively with mission-driven clients, institutions of higher education and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our clients and ensuring they have the strategies to support them. For more information about Koya Leadership Partners, visit

CASSY has engaged Koya Leadership Partners to help in this hire. Please submit a compelling cover letter and resume here:


Alicia Salerno,

Deadline: 9/25/19